Q: What are the advantages of choosing a private emergency department?

A: Patients who choose the Hollywood Private Hospital Emergency Department will have access to timely, personal and private care, overseen by an emergency physician in a modern facility. In the event a patient requires admission, Hollywood has over 200 admitting specialists in a wide variety of medical specialties.

Q: Can I go to the emergency department with any type of emergency?

A: Our emergency department does cater for many types of emergency cases, including cardiac issues, patients presenting with diseases/medical conditions, sport injuries and a number of other surgical requirements.

Q: What medical emergencies are not covered?

A: Some emergencies and conditions are best catered for in a tertiary level public hospital emergency department, including acute mental health problems, acute stroke, cases of major trauma or burns, bleeding from the bowel or stomach, and maternity and gynaecological patients.

Q: Can I bring children to your emergency department?

A: Yes. Our specialists care for children over two (2) years old presenting with minor injuries only. Children who have been involved in major trauma or who have coughs, rashes, breathing problems, temperatures, vomiting or other medical conditions should be taken immediately to your local public hospital emergency department.

Q: Can I attend a private emergency department if I don’t have private health insurance?

A: Yes, however if you do not have private health insurance, please be aware that there may be additional costs on top of the $300 Doctor Consultation Fee.

Q: If I have private health insurance, can I claim the $300 Doctor Consultation Fee?

A: No. Private health insurance and Medicare do not cover the $300 Doctor Consultation Fee. 

Q: Does Ramsay Health Care operate any other emergency departments?

A: Ramsay Health Care operates about 50 emergency departments around the world, including 11 in Australia. In Perth, the Joondalup and Peel Emergency Departments are operated by Ramsay. These are both public emergency departments while Hollywood is a private emergency department.